TechFi

Delivering Excellence for Leading Brands

Our Clients, Our Strength

Smart Services for Smarter Business

Our Services, Your Growth

Inbound Services

Our Inbound services offer the complete support to all your company’s customers experience so that their trust and belief on your company is maintained all the way. Our customer support team will make sure that all of your costumers get the solution to their problems.

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Outbound Support

We provide voice support services by not only providing the required resources but also by giving the expertise of our experienced support staff. We have experience in providing outbound call center services like COD calls, Telesales and Lead generation in India.

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Email and Chat Support

We provide email and chat support services in a way that will improve the overall customer satisfaction rate and decrease the cost of the clients. We always keep an eye on the numbers like CSAT score, TAT and AHT to improve the quality and utilization of agent's time.

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Telemarketing Services

Telemarketing services constantly outperforms all other forms of marketing and is still the most effective marketing vehicle to drive year term revenues. You will get benefit from the highest qualified leads that have the highest chance of converting into sales.

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Content Moderation

At Tech Fi, we also provide content moderation services, and our experienced staff are all trained on the guidelines of moderation. We can monitor comments, images and videos to improve the quality of content on your platform.

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Call Centre Services

We combine human empathy with AI efficiency to deliver seamless call center services. From voice to digital channels, we help businesses resolve queries faster, enhance customer satisfaction, and build lasting relationships.

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Seamless CX Solutions for Every Industry

Combining Human Empathy and AI Innovation to Deliver Outstanding CX Across All Industries.

FMCG

Sales Calls Cross-sell/Up-sell Calls Offers Information Calls Feedback and Survey Calls Delivery Confirmation Sales Executive Management
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Gaming

Inbound Calls Support Chat Support Email Suport Player Onboading Player Retention
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Entertainment

Content Moderation Image Moderation Video Moderation Text Moderation Customer Support Influencer Onboarding Influencer Management
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E-commerce

Non-Delivery Returns Customer Support Chat Support Seller Onboarding Seller Support COD Confirmation Calls Abandoned Cart Calls
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Travel and Tourism

Customer Support Package Sales Lead Generation Lead Qualification Group Management Corporate Tour Management
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Education

Admissions & Enquiries Course Upsell Fee Reminders Placement Support Alumni Outreach
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Logistics

Non-Delivery Retunr Order Confirmation RTO Prevention Delivery Scheduling NPS & VOC Calls KYC Support Payment Reminders Verification
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Health and Wellness

Lead Verification Lab Test Booking Lab Report Processing Ambulance Booking Inquiry Management
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Finance

Lead Verification KYC Support Payment Reminders Verification Cross-sell/Up-sell Account Opening Account Verification Virtual Relationship Manager Customer Support
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