Outsource Call Center Services in Delhi, Gurugram, Noida

Streamline Your Business with Expert Outsourcing Solutions

Focus on Growth While Tech Fi Technologies Handles Your Customer Support Needs — From Inbound & Outbound Call Centers to Telemarketing, Chat, and Email Services in India

Outsource Inbound Call Center Services

Inbound Call Center Services in India includes services like answering phone calls of your customer, query resolution, inbound sales and many more. Some inbound support offerings are:
Customer Support Services in India
Cross/Up Selling in India
Appointment Setting service in India
Technical Help Desk

Outsource Outbound Call Center Services

In Outbound Call Center Services our offerings include services such as Telemarketing services, Order confirmation calls, Sales calls, and product marketing calls in India. Some outbound support offerings are:
Telemarketing Services in India
Lead Generation Services in India
Order Confirmation Calls Services in India
Product/Services Sales Calls Services in India

Email / Chat Support Services

Don’t miss a single customer on your website. At Tech Fi Technologies, we engage your visitors in real-time through professional chat and email support. Some of our major offerings are:
Email Support Services
Live Chat Support Services
Ticket Resolution Services
Customer Support

Content Moderation Services

Whether you’re managing a social media platform, an online marketplace, or a community forum, effective content moderation ensures that your users feel secure and valued. Our services includes:
Image Moderation
Text Moderation
Video Moderation
Social Media Profile Moderation

Experience and Capabilities

Omnichannel Support Solutions

Delivered seamless support across phone, email, chat, and social media — achieving a 97% customer satisfaction rate.

Lead Generation & Telemarketing

Generated over 1 million+ qualified leads for B2B and B2C clients through targeted outbound campaigns.

Chat & Email Support Services

Handled over 2.5 million chats and emails, providing real-time resolutions with a 95% first-contact resolution rate.

Retention & Upselling Services

Increased client retention by 30% and boosted revenue through intelligent cross-selling and upselling strategies.

Delivering Excellence for Leading Brands

Our Clients, Our Strength

What Our Customer's Are Saying

Happy Customers, Real Result

Tech Fi Technologies did a solid job of meeting the client's needs. The team manifested their professionalism through timely deliveries and responses. What distinguished the team from other providers is their flexibility in terms of making changes. They also boasted a can-do attitude.

Anubhav Attri

Omega TC Head, LT Foods

Tech Fi Technologies is able to improve customer service score from 40% to 60%. The team is highly collaborative, and internal stakeholders are particularly impressed with the service provider's responsiveness and commitment to timeliness.

Aman Jain

Strategy & Growth, WinZo Games

The team was able to persuade a significant number of recovered patients to donate their plasma. Tech Fi Technologies' work was methodical, efficient, and effective. They led a systematic process of sharing and reviewing patient data, resulting in the success of the project.